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Which offset should I choose?

Start with Standard. Print the fitting_TEST file first — if too tight switch to Loose, if sloppy switch to Tight.

Standard works for most printers. Tight = printer prints undersized. Loose = printer prints oversized.

Can I use different offsets per case?

No. The offset is fixed at calibration time. Calibrator + libraries + every model on this articulator must share one offset.

Do I need to recalibrate if I change resin?

If the new resin behaves differently, print a fresh fitting_TEST first. If the fit changed, recalibrate with a new Gemini Calibrator.

Where do I download the files?

On desktop only: setup.dacademy.ai → Downloads. Sign in with your purchase email. Filtered by your tier.

Which Gemini file do I print?

Print fitting_TEST first. Then the full calibrator STL matching your offset (Tight / Standard / Loose) and tier (Light / Ultra). Pre-supported variants ship in the same ZIP.

Is the Exocad plate library mandatory?

Recommended, not strict. The plate sets model height. Plateless workflow with flat gingiva is fine if you respect minimum height.

The attachment library is required — that's how you place the magnet sockets.

What magnets does the system use?

Neodymium, Ø6×3 mm. Standard (non-proprietary), commercially replaceable.

Why 8 magnets on the plate but 4 on the model?

The 8-magnet plate + 4-magnet model gives you 9 attachment configurations — useful for avoiding implant-analog interference.

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SUPPORT

Support

Common questions answered below. If something here doesn't cover your case, email [email protected] with your order number and a description of the issue.

Offsets & calibration

The most important rule in DACOS Omni: one offset, used everywhere.

Which offset should I choose?

Start with Standard. Print the fitting_TEST file first. If the fit is too tight, switch to Loose. If too loose, switch to Tight.

Standard works for most printers and resins. Tight is for printers with negative dimensional drift (parts come out undersized). Loose is for printers with positive drift (oversized).

Can I use different offsets for different cases?

No. The offset is set at calibration time and applies to the entire system. All models printed for that articulator must use the same offset as the Gemini Calibrator and the libraries.

Mixing offsets between components causes seating errors and compromises the entire system's precision.

Do I need to recalibrate if I change resin?

If you change to a resin with significantly different dimensional behaviour, print a new fitting_TEST first to verify. If the fit has changed, a new calibration with a fresh Gemini Calibrator may be necessary.

Can I install DACOS Omni on multiple articulators?

Yes. Each articulator requires its own set of plates and its own Gemini Calibrator installation. Each installation is independent.

Files & downloads

Where do I find all the download files?

All files are in /en/downloads/ on this hub, accessible after sign-in. Sign in with the email you used for your DACOS Omni purchase.

The download list is filtered by your kit tier — Light owners see only Light files, Ultra owners see only Ultra, owners of both tiers see everything.

The Gemini Calibrator download includes multiple files. Which one do I print?

Print fitting_TEST first to verify the offset on your printer/resin combo. Then print the full Gemini Calibrator STL matching your chosen offset (Tight, Standard, or Loose) and your system version (Light or Ultra).

Pre-supported versions are included for convenience — you can drop them straight into your slicer without manually placing supports.

Is the Exocad plate library mandatory?

Recommended but not strictly mandatory. The plate library automatically sets the correct model height in Model Creator. You can also use a plateless model with flat gingiva or other configurations, as long as the minimum height required for the selected DACOS attachments is respected.

The attachment library, on the other hand, is required — that's how you place the magnet sockets in your model.

Hardware & magnets

What magnets does the system use?

Neodymium, Ø6×3 mm. They're included with the kit and are standard (non-proprietary), so replacements can be sourced commercially.

The plate has 8 magnets but the model only uses 4. Why?

The 8-magnet plate combined with 4-magnet models enables multiple attachment configurations (up to 9 combinations). This modularity lets you choose magnet positions that avoid interference with implant analogs on complex cases.

When to email [email protected]

Direct support cases — anything in this list, write in.

Can't sign in — you're not getting the magic-link email, your address shows no kit on file but you've purchased, or you used a different email at checkout than the one you have access to.
Files appear missing or corrupted — a download fails, an STL won't slice, or a library ZIP looks incomplete after extraction.
Physical kit damage — components arrived damaged or pieces missing. Attach photos.
Persistent seating issues — after confirming offset consistency and matching printer/resin between calibrator and production model, the model still doesn't seat correctly.
Patent / IP / commercial licensing — anything beyond setup and daily use.

For tutorial walkthroughs and step-by-step procedures, see /en/tutorials/.